M Asha has over six years of experience in technical support and customer service, currently serving as a Technical Specialist and Team Lead at Commvault since December 2019, where responsibilities include leading the frontline support team. Prior to this role, M Asha worked as an Operations Representative at Concentrix from July 2018 to November 2019, providing technical support for Veriras Backup and Recovery customers. M Asha's career began at CSS Corp from September 2017 to June 2018 as a Technical Support Engineer, focusing on network issues, VOIP device configuration, and customer relationship management. M Asha holds a Bachelor of Technology in Computer Science and Engineering from Nalanda Institute of Technology (NIT), Bhubaneswar, completed in 2017, alongside secondary education with a focus on Computer Science at Kendriya Vidyalaya.
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