Will S. is a skilled IT professional with extensive experience in systems administration, technical writing, and customer engineering. At LOG-NET, Inc. from August 2011 to December 2013, Will S. was responsible for configuring and providing support for application and database systems, along with creating and managing documentation for clients such as The Home Depot and Dollar Tree Stores. Following this, at Commvault from January 2014 to May 2015, Will S. demonstrated mastery of the Commvault software suite and handled advanced troubleshooting and customer support. Progressing to senior systems engineer, Will S. contributed to mentorship, procedural development, and high-level customer presentations, while also excelling in creating strong customer relationships and ensuring positive experiences during sales campaigns.
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