Michael Smith is an experienced IT professional with a Bachelor of Science in Computer/Information Systems from Bloomsburg University of Pennsylvania. Currently serving as a Desktop Support Specialist at CompanyVoice, LLC since October 2018, Michael provides desktop and phone equipment support for call center agents and creates customized marketing reports for clients. Prior to this role, Michael worked as a Software Engineer at Rodale Inc. from October 2016 to August 2018, designing and maintaining the Ecometry Mail Order and Catalog System (MACS). Michael also held the position of Senior Programmer/Analyst at Rodale for over 20 years, contributing to the same system. Earlier in the career, Michael gained experience as an Application Programmer/Analyst at Computer Aid, Inc., delivering business solutions using various programming languages and technologies for notable clients.
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