Melany Sanchez is an accomplished IT Service Desk Manager with extensive experience at CompassMSP, where responsibilities include managing and prioritizing marketing resources and ensuring service level agreements are met for new ticket requests. Melany has progressed through various roles within the company since 2015, starting as a Dispatch and Office Administrator before serving as a Help Desk Technician. Melany holds a Bachelor's Degree in International Business from Florida International University and completed high school with a focus on Business, Management, Marketing, and Related Support Services at Coral Reef Senior High School.
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