Maria Lau

Maria Lau is a Senior Agent Experience Manager at Compass, where they utilize over five years of experience in B2B SaaS customer success, account management, and consulting. They have effectively managed diverse accounts, showcasing adaptability and initiative, coupled with exceptional communication skills that foster impactful client relationships. Previously, Maria worked as an Account Executive at onTrack CRM and held a role in Sales and Marketing at Inet Realty, where they served clients across California and Hawaii. Their background in strategy consulting enhances their ability to develop and implement strategic plans, establishing credibility with executive stakeholders.