Compass

Andrew Pledger is a support enablement and product operations professional with extensive experience in technical and instructional writing, course development, and corporate training. They have held various roles at Compass, culminating in a Senior Manager position, where they partnered with Product & Engineering teams to enhance product support and documentation. Previously, at Apple, Andrew excelled as a Technical Specialist and In-Store Guest Trainer, focusing on customer service and training development. They earned a Master of Arts in Education from California State University-San Bernardino and a Bachelor of Arts in English Language and Literature from Azusa Pacific University.

Org chart

Teams

Product Management

Offices