Jack Smith

Jack Smith is an experienced professional currently serving as a SCADA at NOVEC since November 2022. Previously, Jack held the position of Assistant Service Manager at Stohlman Volkswagen, Inc. from April 2018 to January 2020, facilitating communication between customers and technicians to ensure timely vehicle service. Jack also worked at Pohanka Volkswagen as Director Of Customer Service, overseeing daily operations and successfully recovering $196,000 in uncollected warranty claims within four months. Earlier in the career, Jack served as Customer Service Advisor at Stohlman Volkswagen, where the management of a team led to increased production and customer retention. Jack holds a Bachelor of Science degree in Computer and Information Systems Security/Information Assurance from ECPI University, completed in May 2022.