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Luke Eichbauer

Client Relationship Manager at Complete Recovery

Luke Eichbauer has over 25 years of experience in the telecommunications industry. Luke began their career in 1995 as a Customer Service Representative at TCI Cable. In 1998, they were promoted to Advanced Services Dispatch Supervisor at TCI Cable/AT&T Broadband. One year later, they were promoted again to Broadband Service Assurance Center Manager at AT&T Broadband/Comcast Cable. Luke continued to work at Comcast Cable from 2001 to 2017, where they held several roles including Credit and Collections Manager, West Division, Sr. Director, Credit & Collections West Division, and Customer Care Manager. Most recently, they were a Client Relationship Manager, Vice President of Call Center Operations, and Contact Center Operations and Leadership Consultant at Complete Recovery Corp.

Luke Eichbauer obtained a Bachelor of Science (BS) in Mass Communication from the University of Utah between 1988 and 1995.

Location

South Jordan, United States

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Complete Recovery

Complete Recovery provides contact call center services, reverse supply chain management, and customer experience outsourcing.