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Luke Eichbauer

Client Relationship Manager at Complete Recovery

Luke Eichbauer has over 25 years of experience in the telecommunications industry. Luke began their career in 1995 as a Customer Service Representative at TCI Cable. In 1998, they were promoted to Advanced Services Dispatch Supervisor at TCI Cable/AT&T Broadband. One year later, they were promoted again to Broadband Service Assurance Center Manager at AT&T Broadband/Comcast Cable. Luke continued to work at Comcast Cable from 2001 to 2017, where they held several roles including Credit and Collections Manager, West Division, Sr. Director, Credit & Collections West Division, and Customer Care Manager. Most recently, they were a Client Relationship Manager, Vice President of Call Center Operations, and Contact Center Operations and Leadership Consultant at Complete Recovery Corp.

Luke Eichbauer obtained a Bachelor of Science (BS) in Mass Communication from the University of Utah between 1988 and 1995.

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Previous companies

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Peers

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Timeline

  • Client Relationship Manager

    January, 2022 - present

  • Vice President, Call Center Operations

    September, 2017

  • Contact Center Operations and Leadership Consultant

    June, 2017