Shivam Patel is a Customer Success Manager at Compliance & Risks since January 2023, responsible for managing high-demand customer portfolios and driving adoption, renewal, upsell, and expansion. Prior to this role, Patel served as a Customer Account Specialist and Technical Consulting Engineer at Cisco from December 2019 to January 2023, where strong relationships with senior executives were cultivated, and technical issues related to network services were expertly handled. Earlier experience includes an IT Support Technician role at North Carolina State University, where equipment repairs and technology upgrades were managed, in addition to a Consulting Engineer position at Unitas Solutions, focusing on multiple operating systems. Shivam Patel holds a Bachelor of Business Administration from North Carolina State University, with a concentration in System, Networking, and LAN/WAN Management.
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