Lars Carstensen

Lars Carstensen is a customer-focused professional currently serving as the Head of Customer Success for the Americas at ComplyAdvantage. Previously, they held positions such as Team Manager of Enterprise Customer Success at Aquant and Senior Customer Success Manager at Neoway Business Solutions, where they developed use cases and led client onboarding processes. Lars also managed publisher relations at Subdirect, exceeding sales targets consistently. They obtained a B.S. in Public Policy Analysis from Indiana University – Kelley School of Business and studied International Business at the University of Kent.