Thien Phan

Thien Phan has over 12 years of experience in business analysis. In 2021, they began working at Compono as a Product Manager and Senior Product Owner. From 2018 to 2021, they were a Senior Business Analyst (Product Owner) and Business Analyst at MYOB. From 2015 to 2018, they worked for GAIN Capital Ltd in London as a Business Analyst, where they were responsible for liaising with multiple stakeholders for changes to client facing platforms. From 2013 to 2015, they were a Business Analyst at Commonwealth Bank, where they were responsible for user story and acceptance criteria creation, backlog prioritization, walkthrough of user stories in Sprint Planning sessions, and assisting in QA of user stories. From 2011 to 2013, they were a Graduate at Commonwealth Bank, where they were responsible for analysis, documentation, and production support of more than 100 small work requests. From 2010 to 2011, they were a Business Analyst Intern at HP Enterprise Services, where they produced a daily dashboard and monthly report detailing project hours and time spent on incidents, training, and leave. In 2009, they were a Summer Intern at Commonwealth Bank. In 2008, they were a Business Analyst Intern at ING Australia.

Thien Phan completed a Bachelor of IT degree from the University of Technology Sydney between 2008 and 2010. In September 2019, they obtained a Certified Scrum Product Owner (CSPO) certification from the Scrum Alliance.