Dianna K. currently serves as a Senior Customer Success Operations Specialist at CompTIA, a position held since January 2015, where responsibilities include enhancing the experience of academic institutions and optimizing processes for Customer Success Managers. Prior roles at CompTIA included Partner Success Operations Specialist, where support was provided to the EMEA sales team, and Sales Operations Specialist, focusing on data analysis for the International Sales Team. Earlier experience at Aon Hewitt involved managing customer service related to Health and Welfare Benefits, pension plans, and retirement plans as a Senior Customer Service Representative and Supervisor. Dianna K. holds a Bachelor of Science in Marketing from Northeastern Illinois University.
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