Steven Johnson

Steven Johnson is a Customer Success Operations Senior Specialist at CompTIA, where since March 2018, responsibilities include managing tech-touch customers through digital engagement and automation, collaborating with Customer Success Managers (CSMs), and utilizing tech tools for customer data management. Previous roles at CompTIA include Sales Operations Specialist and Sales Operations Coordinator. At Draf-tech / Proactive Environmental Services from June 2016 to February 2018, Steven conducted market research, managed Salesforce records, and coordinated marketing campaigns. An internship at DATAIR Employee Benefit Systems, Inc. from January 2014 to March 2016 involved customer support collaboration and administrative support. Steven holds a Bachelor of Science in Marketing from Northern Illinois University and an Associate’s Degree from Joliet Junior College.