David Florence III is an experienced IT professional with a career spanning several decades. Currently working as a Desktop Support specialist at CompuCom since January 2012, David focuses on imaging new systems with Windows 7 and Office 2010, while also utilizing Windows XP as needed. Previous roles include Level 1 Helpdesk Support at Beyond IT Support and extensive experience at Direct Media, Inc., where David served in various capacities in datacenter and helpdesk support from 1984 to 2010. Responsibilities included troubleshooting applications, setting up user systems, and managing network operations, including working with Active Directory and Citrix Presentation Server. David's educational background includes studies at Green Mountain College, Skidmore College, and Berkley School.
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