Devanshu Dave is a seasoned Tech Support Professional currently thriving as a Level 2 Subject Matter Expert at CompuCom. With a strong emphasis on delivering technical solutions, Devanshu has consistently transformed challenges into opportunities, achieving a remarkable 95% First Contact Resolution rate and a 78% improvement in Average Handle Time during previous roles. Devanshu has been recognized as the Best Performing Level 1 for two consecutive quarters and awarded STAR PERFORMER of the month in February 2024. They are pursuing a Bachelor of Commerce degree at Savitribai Phule Pune University.
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