Douglas Hackworth, MCP, is currently a Field Service Senior Manager at CompuCom, overseeing 60 direct reports who manage IT infrastructure for Lowe's in the Northeast. With extensive experience in the IT service sector, Douglas previously held roles as an Onsite Delivery Manager and Service Delivery Manager at CompuCom, where they significantly improved operational efficiency and customer satisfaction. Prior to their career in technology, Douglas served as General Manager at Cheddar's Casual Cafe, managing a $6 million store and a large team. They earned a Bachelor of Science in Business Administration from Christopher Newport University.
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