Douglas Small is a seasoned Information Technology professional with extensive experience in technical support and engineering roles. Currently serving as a Senior Information Technology Support Engineer at Compucom since November 2021, Douglas has also worked with Tech Mahindra as an Onsite Support Senior Tech since October 2017, where responsibilities included delivering technical support for installations and guiding clients through repair processes. Prior experience includes a role as a Senior Advisor at Genpact from November 2008 to October 2017, focused on workload assessments and resource distribution, and as a Support Engineer at CBTS from May 2006 to November 2008, where major technical issues were resolved. Douglas holds a Bachelor of Arts degree from Miami University, majoring in Liberal Arts with a focus on History and Urban Planning, complemented by minors in Communication and Geography.
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