Jay Shah

Jay Shah is an experienced IT professional with a strong background in desktop support and technical analysis. Currently serving as IT Desktop Support at Compucom since September 2013, Jay has assisted BMO Bank with new computer deployments and led mid-sized projects for computer refresh initiatives. Previous roles include providing hardware and software support to healthcare professionals at Dupage Medical Group and managing customer relations for Suncor Petro Canada. Earlier experience at McKesson Canada involved Tier 1 and Tier 2 support for deployment projects, while roles at IBM included system administration for TD Bank and training for British Petroleum. Jay's career began as a Technical Support Analyst with Sitel and Technion, where skills in client assistance and access control were developed.