Jim Mason has extensive experience in service delivery and technical support, currently serving as a Service Delivery Manager at Compucom since May 2003, with previous roles including Field Service Manager and Onsite Service Delivery Manager. Prior experience includes positions as Team Lead at Pfizer, where diverse technical support assignments were completed, and as an AV Tech at Audio Visual Impact. Jim holds an Associate's degree in Information Technology from Mott Community College and a Six Sigma Black Belt certification from Villanova University. Ongoing education at Mott Community College since 2013 further reflects a commitment to professional development.
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