Matthew Nix, ITIL certified, currently serves as a Field Service Technician at Compucom since March 2024, focusing on troubleshooting and repairing Windows PCs, printers, servers, and networks, with proficiencies in devices from manufacturers such as Lexmark, Dell, Lenovo, HP, and Fuji. Prior to this role, Matthew was a Technical Support Analyst at Flycast Partners from July 2019 to May 2023, providing assistance with BMC Client Management to ensure customer success. Earlier experience at Flycast Partners also included serving as a Microsoft Account Manager and ITSM Specialist, where responsibilities involved developing CRM and ERP solutions for various customer accounts and helping customers maximize their IT solutions through tailored strategies and training. Matthew holds a degree from North Georgia College and State University.
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