Pragya Singh is an experienced Operations Advisor with over four years in IT Support, progressively advancing from Analyst to Subject Matter Expert. Currently serving at Concentrix, Pragya provides expertise in incident management, remote support, and client communication within Windows and Linux environments. Previously, Pragya held the position of Senior Associate at Tech Mahindra and has cultivated skills in tools such as ServiceNow, Active Directory, and SCCM. Pragya holds a Master of Business Administration in Marketing from Dr. Babasaheb Ambedkar Technological University.
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