Rodney Embry is an experienced customer service professional with a strong background in technical support and troubleshooting. Currently serving as a Customer Service Representative Tier 2 at InspiriTec since February 2014, and as a Help Desk Analyst at CompuCom since April 2013, Rodney's expertise includes diagnosing and resolving employee technical issues related to desktop, laptop, and network services. Previously, as a Desktop Installer at Sarcom from January to December 2012, Rodney focused on installing and troubleshooting computer systems in a medical environment, and earlier worked at York Companies in March to July 2011, providing repair services for HP laptop computers. Rodney holds a degree in Applied Occupational Science in Network Administration from Sullivan College of Technology and Design, obtained between 2011 and 2013, and has also attended Jefferson Community College in Kentucky from 2009 to 2010.
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