William Gallo is an experienced IT professional currently serving as a Deskside Support Technician at Compucom since November 2022, providing Tier II IT support for Booz Allen Hamilton in San Antonio. Prior to this role, William worked as a Computer User Support Specialist at ACI Learning, where responsibilities included installing and supporting Windows OS, troubleshooting devices, and ensuring network security. William's extensive background includes serving as CEO Co-owner/Operator at H.U.M.A.N., Chief Installation Officer at Edumarking USA, and holding various engineering positions at L-3 Communications. Additionally, William's career began in the United States Air Force as an Avionics Technician. William holds a Bachelor's Degree in Computer Science and Engineering from The University of Texas at Arlington and has obtained certifications in ITIL and CompTIA Security.
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