Alain Duny

Senior Customer Service Manager

Alain DUNY is an experienced Senior Customer Service Manager at Computacenter since January 2012, specializing in DAIMLER TAF Workplace on-site and logistics for the EMEA region. Previously, DUNY served as a Senior Service Manager at EADS with Logica, where responsibilities included managing recovery for a Franco-German application bundle and analyzing a SAP bundle to enhance performance. DUNY also held the position of Practice Manager for Infrastructure Services at Sogeti Deutschland GmbH, overseeing a team of 15 to 20 consultants, with responsibilities that included recruitment. Additionally, DUNY acted as the European Service Manager deputy for workstation services, managing UNIX and LINUX client infrastructures across Germany, France, and the UK. Educational qualifications include a BTS in Informatique de gestion from Wirtschaftsfachschule Köln and a BTS in Productions Végétales from Lycée Olivier de serre.

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