Alun Deal has worked in the IT industry for 30 years, gaining extensive experience across various technologies. For the past 18 years, Alun has held positions in Service Management, including the development of SLM, Asset, Availability, and Performance Management functions at Computacenter, where they currently manage the Capacity, Availability, Performance, and IT Service Continuity Management functions to ISO20000 standards. Additionally, Alun is ITIL accredited and has demonstrated expertise in various Service Management disciplines, focusing on innovation, automation, and team management. Alun's notable achievements include receiving the Global Infrastructure Operations 'Winning Together' Manager of the Year Award in 2015 while managing a team of 20 professionals worldwide. Alun's educational background includes completing 8 O levels and 3 A levels at Chislehurst and Sidcup Grammar School.
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