Amanda Withers is an experienced Service Delivery Manager with a strong background in IT service governance and vendor management. Currently at Computacenter since July 2019, responsibilities include training, process governance, and ensuring user experience across IT support tools. Prior roles include managing shared services at Whitbread, and overseeing service desk operations and incident management at Ladbrokes for over six years. With foundational experience in retail management and customer support from earlier positions at Gala Coral Group and Ladbrokes, Amanda brings a comprehensive understanding of service delivery, stakeholder management, and team development to the IT landscape.
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