Andy Hilton is an experienced IT Consultant and Director with a focus on ServiceNow implementation and architecture consultancy, specializing in ITSM, ITOM, ITBM, and HR. Andy's career includes notable positions at Service Transition Consulting Limited, DHL IT Services, and Computacenter, with a proven track record in managing complex global service management projects, configuring ServiceNow tools, and enhancing IT service management processes. Additional experience includes roles in project management, business analysis, and teaching in higher education. Andy holds an MBA in Management from UNYP.
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