Cedric Oliver

Cedric Oliver is a Service Manager at Computacenter, where they have held various roles including SIP Owner and Operation Manager, focusing on service improvement for Euroclear and enhancing IT support for clients like Toyota Motor Europe and Bayer. Cedric has a strong background in managing and empowering teams across EMEA, ensuring operational excellence and customer satisfaction. Previously, they served as Major Incident Manager at UCB, coordinating cross-functional teams to resolve critical IT incidents efficiently. Cedric's career began with technical training in PC and network management, ultimately leading to impactful roles in IT service delivery.