Cheryl Ahrens

Cheryl Ahrens is a seasoned IT professional with extensive experience in service management and process improvement. Currently serving as Head of GIS Performance Management and previously as Head of Core Process & Control at Computacenter, Cheryl leads a team focused on core ITIL functions, including Problem Management and Disaster Recovery. Cheryl has held various leadership positions across notable organizations, such as the Department of Health and Social Care and White Clarke Group, where expertise in managing service delivery, operational improvements, and client relationships has consistently resulted in enhanced service quality. With a strong foundation in IT operations and problem management, Cheryl has demonstrated a capacity for transforming underperforming accounts into satisfied clients and possesses a solid educational background in Natural Sciences and Software Creation.