Coleen Jones is a seasoned professional with extensive experience in IT service management and delivery. Currently serving as Delivery Lead and IT Service Manager at Computacenter since January 2018, Coleen also operates as Exit Manager at Jones IT Consultancy since February 2017. Previously, Coleen held various positions at CSC, including Service Delivery Executive from October 2015 to February 2017 and Service Level Manager UK & I Lead from January 2012 to April 2015, demonstrating a strong background in service level management.
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