Denver Moses is an experienced Operational Excellence Analyst at Computacenter since November 2016, specializing in data analytics projects and knowledge base management for support services. Previous roles include 2nd line Remote Desktop Support Engineer, Senior First Line Analyst, and First Line Analyst, focusing on virtual machine management, ticket troubleshooting, and user support. Prior to Computacenter, Denver served as Director of IT Support Services at DIT Support Services, delivering IT solutions to small and medium businesses, and worked as a Professional Audio & Studio specialist at Paul Bothner Music. Denver holds multiple IT certifications, including ITIL, Azure Fundamentals, A+, N+, and CCNA from various educational institutions.
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