Edward Mac Gregor is a seasoned Global Onsite Excellence Manager with extensive experience in incident management and service excellence. Previously, Edward served as a Service Desk Team Leader at Computacenter, where they led a global team and implemented cost-reducing strategies. Edward has held various roles, including Global CSI Practice Lead at Sanofi and Operations Team Leader at Restalo, showcasing expertise in team development, client relationship management, and operational efficiency. Edward earned a Bachelor of Science in Information Technology from Heriot-Watt University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices