Guruprakash S

Guruprakash S is a Senior Service Manager at Computacenter, specializing in incident and service management, service desk operations, and IT operations. Previously, Guruprakash held positions at several companies, including Hewlett-Packard as a Technical Support Representative and Tesco HSC as a Systems Engineer, managing incident support for numerous stores. They have also contributed to BT and Mphasis in leadership and operational roles, ensuring compliance and efficiency in service delivery. Guruprakash has earned multiple certifications, including ITIL DPI and PMP, and holds an MBA from Liverpool John Moores University, furthering their expertise in management.