James Marshall is an experienced IT professional with a diverse background in technical support and engineering. Beginning as an Apple Field Engineer at KRCS, James provided onsite support for Apple products from 1995 to 1998. Following this, a role at Trinity Mirror Group PLC as an IT Support Engineer involved delivering 2nd line support across the company from 1998 to 2013. After joining Worcestershire Acute Hospitals NHS Trust in 2014 as a Support Engineer, James focused on IT support and troubleshooting various hardware and software issues until 2015. Currently, as a 3rd Line Network & Server Engineer at Computacenter, responsibilities include advanced operational and project support for server, network, and storage components. Additionally, James serves as Director at JEM IT Solutions Limited, overseeing IT solutions and support services.
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