Jan Pappenberg is a Principal Service Sales Specialist at Computacenter, where they lead strategic managed services and outsourcing opportunities. They have previously held roles such as Bereichsmanager and Teamleiter Service at Computacenter, focusing on service desk management and presales operations. With a background in quality management and e-business analysis, Jan has developed expertise in optimizing service desk opportunities across various organizations. Jan holds multiple certifications, including Certified Quality Manager and ITIL Foundation, and is pursuing a degree in Medienwissenschaften from Technische Universität Ilmenau.
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