Jeffin Jacob is a Senior Business Analyst at Computacenter since July 2022, focusing on an in-house application within the Group ERP programme to facilitate resource service requests for internal employees. Previously, Jeffin served as a Business Consultant at Finastra from March 2018 to April 2022, where responsibilities included advising on a Self-Service Account opening Application for bank customers. Experience as a Customer Engineer at Zafin from October 2014 to February 2018 involved providing application support in the financial domain. Earlier, Jeffin worked as a Technical Support Engineer at Phykon from March 2013 to October 2014, assisting US and UK clients with IP camera setup and troubleshooting. Educational qualifications include a Bachelor of Technology in Computer Science from the College of Engineering, Kottarakkara, and a Master of Business Administration in Management Information Systems from Annamalai University.
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