Jo Jenkins is the Head of Operational Command Center at Computacenter, bringing extensive experience in the information technology and services industry. They have previously held various management roles, including 3rd Line Windows Datacenter Server Team Manager and 3rd Line Virtualisation and Messaging Team Manager. Jo is skilled in Service-Level Agreements, IT Service Management, and Major Incident Management, backed by A-levels in Sociology and Psychology from Ousedale. Their strong operations expertise reflects a commitment to effective people management and service delivery.
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