Jo Perrin

Jo Perrin has extensive experience in service management and IT service delivery, currently serving as Service Transition Director at Computacenter since September 2010, where responsibilities include improving IT Services through best practice frameworks. Previous roles at Fujitsu involved significant achievements such as transforming 29 Service Levels from ‘Red’ to ‘Green’, delivering a 16% increase in Customer Satisfaction, and being recognized with two Service Excellence Awards. Jo Perrin’s background includes effective contract management during transitions, cost savings initiatives, and ensuring service continuity during critical events. Education includes attendance at St Catherines RC School for Girls and St Katherines from 1982 to 1987.