Kevin Mercer is an analytical and solutions-minded senior technology and architecture professional currently serving as the Director of Service Delivery at Computacenter. With a focused career in consulting and services, Kevin previously held roles at RBC Bank, including Mainframe Storage Analyst and Director of Mainframe and Unix Systems, where they managed technical support teams and contributed to the development of a Centre of Excellence for Operating Systems. From 2009 to 2021, Kevin led the Professional Services division at ESI Technologies, focusing on maximizing contributions to corporate revenue and profitability objectives. Their expertise encompasses data storage, storage networks, and server management, highlighted by a commitment to large-scale initiatives that enhance cost efficiencies and processes.
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