Laura Goff is a ServiceNow Delivery Manager at Computacenter's ServiceNow Centre of Excellence. With a background in IT support and service management, they previously worked as a First Line Support Engineer at Impero Software and have gained experience as an IT Service Manager at HS2 (High Speed Two) Ltd. Laura is ITIL V4 Certified and holds a ServiceNow Certified System Administrator (CSA) designation. They completed a degree in Information Technology at Lincoln College and have worked in various roles that supported service delivery and technical operations.
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