Meghna Suresh

Meghna Suresh has extensive experience in IT service management and continuous improvement, holding key positions at Ericsson, Computacenter, and IBM. As IT Continual Service Improvement Manager at Ericsson, Meghna led Agile/Scrum adoption, developed compliance frameworks, and implemented KPI measurement systems driving performance improvements. Currently serving as Senior Quality Consultant at Computacenter, Meghna spearheaded initiatives resulting in significant cost savings and enhanced operational efficiency, while establishing a comprehensive Quality Management System. Previous experience as an IT Security Analyst at IBM involved defining security policies and managing vulnerabilities, contributing to a zero-defect audit record. Meghna holds a Bachelor of Engineering in Biotechnology from Nitte Mahalinga Adyanthaya Memorial Institute of Technology.