Paul Duparc is a Business Analyst at Computacenter, specializing in RSO Operational Excellence. With over 15 years of experience in multilingual IT support, they have managed and established teams for various Global Service Desks since 2005. Between 2005 and 2014, Duparc served as a Senior Business Analyst, transforming operational data into actionable insights, and is recognized for their contributions to Service Desk Management Operating Systems. They hold multiple degrees, including a DESS in Multimedia and Project Management from Université Charles de Gaulle and an M.A. in Contemporary History from Université de Rouen.
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