Philip Clinton is a Service Improvement Lead with extensive experience in IT service management, specializing in ITIL Problem and Incident Management. They have held various managerial roles at Computacenter from 2010 to 2015, where they led Problem Management for global infrastructure operations, overseeing a team of over 30 Problem Managers across multiple locations. Prior to that, Philip worked with Getronics and Barclaycard, focusing on major incident management and IT service support. They earned a BA (Hons) in Human Resource Management from the University of Teesside, complementing their strong background in personnel development and process design.
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