Philipp Knöfel

Philipp Knöfel has been active in the IT sector since 1998, specializing in processes, quality, and strategy. They began their career at Computacenter, where they held positions including Leader of Project Management and Director of Quality & Business Improvement, focusing on enhancing efficiency and quality through Six Sigma and other initiatives. Currently, Philipp serves as the Director of Customer Service Improvement at Computacenter AG & Co oHG, where they are responsible for measuring and improving customer perceived quality of IT services. Philipp earned a Diplom-Kaufmann in Business Administration from Freie Universität Berlin between 1992 and 1998.