Rafiq Robertson

Rafiq Robertson is an experienced technology professional with a strong background in customer support, engineering, and system administration. Notable positions include Remote Service Technician at Support.com, Customer Engineer at Computacenter, and Field Engineer at Kapsch TrafficCom North America, where Rafiq effectively performed equipment maintenance and troubleshooting. Previous roles also include NOC Technician at Global Linking Solutions and Field Technician at Spectrum, demonstrating a consistent ability to enhance operational efficiency and customer satisfaction. Rafiq served in the US Army as a System Network Administrator and Help Desk Support Supervisor, developing strategies for organizational efficiency and team growth. Academic qualifications include an Associate's degree in Network Security from ECPI University and a certification in Network Systems and Cyber Security from New Horizons Computer Learning Centers.