Richard Lakin is a seasoned Delivery Lead with extensive experience in managing IT service delivery and infrastructure projects. They served as a Service Manager and Lead Delivery Manager at Computacenter, where they were recognized for service excellence with multiple corporate awards and played a key role in major infrastructure projects. Richard was also responsible for tool governance, resource management, and performance development within technical teams. Prior to Computacenter, they held the position of Microsoft Technologies Team Manager at Severn Trent Water from 1996 to 2010.
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