Rob Ramon

Rob Ramon has extensive work experience in the IT industry, starting in 1999. Rob has held various roles at different companies. At Computacenter, they were the Head of Security Assurance since March 2022, prior to which they served as the Principal Solutions Architect in Cyber Security Pre-Sales and Assurance from April 2018 to March 2022. Rob also worked as a Service Assurance Manager from April 2015 to April 2018.

Before joining Computacenter, Rob worked at Serco from 2007 to 2015. During their tenure, they held multiple roles, including Service Architect, Service Design Authority/Architect, Service Governance and Assurance Manager, Continual Service Improvement Manager, and Service Performance Consultant.

Rob has also worked at IBM from 1999 to 2007, where they served as the European Service Manager and Line of Business Owner for eBusiness Hosting Services. Additionally, they worked as a Project Manager for Business Continuity and took on roles as a Service Management Consultant, Change and Release Manager, Operations Coordinator, and Service Manager.

Overall, Rob Ramon has demonstrated expertise in various aspects of IT service management, including security assurance, pre-sales, architecture, governance, and continual service improvement.

Rob Ramon earned a BA (Hons) degree in Business Studies, Marketing, and Accountancy from The University of Bolton in the years 1993-1996. Rob also obtained certifications in ITIL V3 Expert, ITIL Foundation, and ITIL Managers Certificate, with no specific start or end years mentioned.