Sam Denny has a strong background in service management and change management, with extensive experience across various roles in IT and customer service. At BT, Sam served as a Change Analyst and later as a Senior Service Delivery Manager, overseeing multi-million-pound contracts and enhancing service quality through effective relationship management and continual service improvement. Currently at Computacenter, Sam fulfills roles as a Senior Service Manager and Customer Experience Consultant, focusing on delivering exceptional customer experiences and aligning services to business needs. Additionally, Sam has leadership experience in outdoor expeditions, guiding young adults in challenging environments, complemented by a Bachelor's Degree in Architectural Engineering from Loughborough University.
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