Shashank Singh is a Senior Software Engineer at Computacenter, specializing in ServiceNow with extensive experience across ITSM, FSM, and CSM modules. Previously, Shashank worked as a Machine Learning Trainee Engineer at Palle Technologies and developed numerous SEO articles as a Content Writer at HipToro. Shashank holds a B.E. in Computer Science from Sri Sairam College of Engineering, completed in 2020, and has a strong background in modernizing legacy systems and integrating services to enhance user experiences.
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