Thierry Liabaud is an experienced professional in service management and customer delivery, with a career spanning over a decade in prominent technology companies. Currently serving as the Group Environment and Portfolio Strategy Director and previously as the Head of Service Management and Global Service Director at Computacenter since July 2014, Thierry has extensive expertise in managing large-scale service contracts and IT operations. Prior experience at Dell from September 2007 to June 2014 included roles as Customer Delivery Executive and Service Delivery Manager, overseeing significant accounts within the insurance sector, managing thousands of workstations, and leading large teams of technicians in accordance with ITIL guidelines. Thierry holds degrees from HEC Paris and MIT Professional Education.
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